Privacy Policy
General Provisions
This Privacy Policy regulates the collection, storage, use, and protection of personal data of users of the website kraq.shop (hereinafter — the “Website”), owned and operated by the sole proprietor Kristina Bilosludtseva (hereinafter — the “Administrator”).
By using the Website, you agree to the terms of this Privacy Policy.
What Data We Collect
We may collect the following personal data:
Full name
Contact information: email address, phone number
Shipping address
Payment data (if applicable, e.g., through payment services)
Order details
IP address, cookies, and other data related to the use of the Website (for analytics and service improvement)
Purpose of Data Collection and Use
Personal data is collected and used for the following purposes:
Processing and fulfilling orders
Communicating with you regarding orders, consultations, and customer support
Fulfilling contractual obligations
Sending marketing communications (with your consent)
Improving Website functionality and analytics (e.g., Google Analytics)
Complying with legal requirements
Legal Basis for Data Processing
The processing of personal data is carried out on the basis of:
Performance of a contract (Article 6(1)(b) GDPR)
Your consent (Article 6(1)(a) GDPR)
Compliance with legal obligations
Legitimate interests of the Administrator (e.g., fraud prevention)
Data Sharing with Third Parties
Your personal data may be shared with:
Delivery partners (e.g., Nova Poshta, Ukrposhta)
Payment processors for payment handling
Hosting providers and analytics services (Google Analytics, Facebook Pixel, etc.)
Government authorities as required by law
Data is shared only when necessary and with confidentiality ensured
Data Protection & Retention
The Administrator implements technical, organizational, and administrative measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
Personal data is stored only as long as necessary to fulfill the purposes of collection, contractual obligations, and legal requirements, but no longer than 5 years after the last interaction.
User Rights
You have the right to:
Access your personal data
Request correction or deletion of your data
Withdraw consent to data processing (unless processing is based on another legal ground)
Restrict or object to data processing
Receive a copy of your data in a structured, machine-readable format
Lodge a complaint with a data protection supervisory authority
To exercise these rights, please contact us at: yourkraq@gmail.com
Cookies and Other Technologies
Our Website uses cookies to enhance performance, analyze traffic, and personalize advertising. You can manage cookie preferences through your browser settings.
For more details, please see our Cookies Policy.
Changes to This Privacy Policy
The Administrator reserves the right to amend this Privacy Policy. Changes will be posted on the Website. We recommend reviewing this document periodically.
Contact Information
If you have any questions about the processing of your personal data, please contact:
Sole Proprietor Kristina Bilosludtseva
Email: yourkraq@gmail.com